A media audit from MPP is a structured, documented review of how your media program operates. It looks at whether your strategy holds up, whether your spend is going where it should, whether your tracking is working, and whether your vendor relationships are built in your interest. When it's done, you have a clear picture of what's working, what isn't, and what to do next.

IYKYK. Audits are for those who don't.

Situations that call for an audit

Performance you can't explain

Spend is running and results have shifted, but no one can point to a clear cause. An audit gives you an independent look at whether the issue is in the strategy, the execution, the tracking, or some combination of all three.

Tracking that doesn't add up

Conversion data, attribution, and platform reporting don't align. An audit confirms whether tracking is configured correctly and whether the numbers you're acting on reflect what's actually happening.

A program you didn't build

You've inherited a media program and need to understand what you actually have before making confident decisions about where it should go.

A significant budget decision ahead

Before adding spend, cutting channels, or restructuring your mix, you want an objective view of where things stand so the decision is grounded in evidence.

Vendor relationships under scrutiny

You want to know whether your agency or vendor relationships are structured in your interest. That includes fees, markups, contract terms, and ad account ownership. MPP reviews all of it before you renew or renegotiate, not after.

A transition point

Changing agencies, entering a new market, or launching a new product line all benefit from a documented baseline before the next phase begins.

What MPP reviews

The scope of each audit varies by program, and the access you can provide MPP. These are the areas a full review typically covers.

Media strategy

Does the strategy reflect the actual business objective? MPP evaluates whether the channel mix, audience targeting approach, and budget allocation are built around a coherent strategic rationale or assembled reactively over time. This includes reviewing how the plan was structured, how channels were selected, and whether the logic holds given current market conditions. The Hi-5 questions driving this section are fundamental: Are we talking to the right people, and are we in the right places to reach them?

Budget allocation + spend verification

Where is the money actually going? MPP traces spend across channels, vendors, and line items to verify that actual spend matches planned spend. This review surfaces unexplained variances, undisclosed fee structures, and budget allocations that don't align with performance or stated priorities. Allocation, one of the five Hi-5 pillars, asks whether budget is moving toward what's working. The audit answers that question with documentation rather than assumption.

Tracking + measurement

Are you measuring what matters? MPP reviews pixel implementation, conversion tracking configuration, attribution setup, and reporting alignment across platforms. Tracking errors are among the most common and most expensive problems in paid media programs because they corrupt the data that every optimization decision depends on. This section of the audit addresses the Reporting pillar directly: reliable measurement is the foundation that makes every other part of the program improvable.

Vendor + agency relationships

Are your contracts and relationships structured in your interest? MPP reviews agency agreements, fee structures, markup practices, and ad account ownership to confirm you understand what you're paying and that your media assets belong to you. Transparency in vendor relationships is a structural requirement for any media program that expects to make clear-eyed decisions about where to go next.

Creative + message alignment

Is active creative aligned with the strategy? MPP reviews whether what's running reflects the audience, message, and offer defined in the plan. This section also evaluates creative allocation against the Core vs. Explore framework. Core vs. Explore holds that the majority of creative and budget, typically 80 to 90 percent, should live within proven brand voice and established channels, while a defined portion tests new formats, emerging platforms, and experimental approaches. An audit can reveal when that balance has drifted: when programs are over-indexed on experimentation without a proven core, or when no exploration is happening at all and the program is stagnating.

Reporting + visibility

Can you see what's actually happening? MPP reviews whether current reporting gives meaningful visibility into spend, pacing, and performance, or whether it's structured to look good rather than inform decisions. Reporting that requires a follow-up call to explain what it means hasn't done its job.

What you get

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The output of a media audit is a written deliverable.

It documents MPP's findings across each area of the review, identifies specific problems, and provides a recommended course of action. It is written so that someone who wasn't involved in the review can understand what was found and why it matters.

Findings are specific. If tracking is broken, the audit identifies exactly where and how. If spend is misallocated, the audit traces it to a specific line item or vendor relationship. Vague findings don't support confident decisions, and MPP doesn't produce them.

The audit also includes a prioritized roadmap identifying which issues to address first, which can wait, and which represent the most meaningful opportunity for improvement. That roadmap is what the next conversation is built around.

Where the audit fits inside Orbit

Orbit is MPP's marketing operating system. It organizes strategy, creative, media, and measurement into a continuous loop of activation, optimization, and learning. The Hi-5 framework sits at the center of Orbit, providing five diagnostic questions that every healthy program should be able to answer at any point in its lifecycle.

A media audit applies those same five questions to a program that MPP didn't build. It evaluates what's actually in place, where the gaps are, and how far the current program is from operating the way Orbit operates. The findings don't just describe problems in isolation. They describe what a well-structured program looks like in those areas and what it would take to close the distance.

When an audit leads to a broader engagement with MPP, the roadmap that comes out of the audit becomes the configuration brief for how Orbit gets built around the client's program. The audit is how that process starts with evidence rather than assumption.

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After the audit

The audit deliverable belongs to you. We typically see clients use the findings of their audits in one of two ways.

Direct action

Some clients take the findings to their existing agency or internal team and act on them directly. That's a legitimate outcome, and MPP doesn't build the audit process around capturing the next engagement.

Further discussion

More often, the audit opens a practical conversation about what a different approach would look like. The roadmap that comes with the findings identifies specific problems and organizes them by priority. From there, MPP can scope what it would take to address each one, whether that's a focused service engagement or a broader program transition into Orbit.

Straightforward steps of how to proceed with audit results.

The progression is straightforward: the audit surfaces what's broken, the roadmap names it, and the next conversation is about who fixes it and how.

How we scope media audits

Media audit engagements are quoted by complexity. A program running a single digital channel with one vendor relationship requires a different scope of review than one running across multiple digital channels, traditional placements, several geographic markets, and multiple vendor relationships simultaneously.

When you request an audit, MPP reviews the scope of your program before providing a quote. Factors that typically affect scope include the number of active channels, the number of vendor or agency relationships, the complexity of tracking and measurement setup, geographic spread, and whether historical campaigns or legacy spend need to be evaluated alongside current activity.

Define.
Deliver.
Discuss.

Every audit engagement includes a defined scope, a written deliverable, and a working session to review the findings. Nothing is open-ended.

Frequently asked questions about media audits

What is a media audit?
A media audit is an independent review of a paid media program. It examines how strategy is constructed, how budget is allocated across channels and vendors, whether tracking and measurement are configured correctly, and whether agency or vendor relationships are structured in the client's interest. MPP organizes its audit process around the Hi-5 framework's five diagnostic questions, providing a consistent evaluative structure regardless of the size or complexity of the program being reviewed. The deliverable is a documented analysis with specific findings and a recommended course of action.
Who should get a media audit?
Media audits are most useful for marketing leaders or procurement teams who have inherited an existing program, who are seeing performance changes they can't explain, who are questioning whether their agency or vendor relationships are structured in their interest, or who are preparing for a significant change to their media program. They also provide a useful baseline evaluation before adding budget, changing agencies, or entering new markets.
What does a media audit include?
MPP's media audit covers media strategy, budget allocation and spend verification, tracking and measurement configuration, vendor and agency relationship review, creative and message alignment, and reporting quality. Creative alignment is evaluated in part against the Core vs. Explore framework, which examines whether budget and creative are appropriately balanced between proven approaches and intentional experimentation. The exact scope depends on the complexity of the program being reviewed and is confirmed before the engagement begins.
How is a media audit priced?
MPP quotes media audits by complexity. A single-channel digital program with one vendor relationship requires a different scope of work than a multi-channel, multi-market program with several agency relationships and a layered tracking setup. When you submit an audit request, MPP reviews the scope of your program before providing a quote. Engagements have a defined scope and deliverable and are not open-ended retainers.
How long does a media audit take?
Timeline depends on the complexity of the program and the availability of materials needed, including platform access, vendor agreements, reporting history, and tracking documentation. MPP confirms timeline during the scoping conversation before the engagement begins.
Do I need to be a current MPP client to request a media audit?
No. Media audits are available to any organization seeking an independent review of their media program. Requesting an audit does not create any obligation to continue with MPP.
What happens after a media audit is complete?
You receive a written deliverable documenting MPP's findings and a prioritized roadmap identifying what to address and in what order. Some clients take those findings to their existing agency or internal team. Others use the roadmap as the starting point for a broader conversation with MPP, including what a full Orbit engagement would look like for their program. Either outcome is a valid use of the audit.
Will MPP need access to my ad accounts?
In most cases, yes. A meaningful audit requires access to the platforms where spend is running, along with available reporting, vendor agreements, and tracking documentation. MPP confirms exactly what access is needed during the scoping process before the engagement starts.

Request a media audit

Tell us a bit about your current setup and we will follow up to discuss scope and next steps.

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Say hello to MPP.

MPP delivers transparent media planning and buying with a system you can understand and results you can measure. Orbit, the Hi-5, and Core vs. Explore keep decisions accountable. HelloMPP dashboards keep performance visible. If you're ready for a partner that makes every dollar defendable, that's exactly what we do.

Let's get to work.
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3351 Claystone Street, SE
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Grand Rapids, MI 49546
616-285-5429